Job Title: Senior Installation Specialist
Employment Type: Full Time
Job Location: 431 Crown Point Circle Ste 130 Grass Valley, Ca 95945
Hourly Range: $40-60
Work with HVAC, plumbing or electrical components to ensure proper installation and repair on
replacement or new install projects. Senior Installation Specialists are required to work with all
HVAC, plumbing and electrical components in residential and commercial settings. As a Senior
Installation Specialist, customer service and ample communication must be provided.
Education:
- A high school diploma or equivalent.
- On-site training and continued education will be provided
- Must have at least (2) years experience in the new construction, plumbing, HVAC or
- Must have active certifications and/or licenses for each applicable division you are working within (plumbing, HVAC, electrical)
- Maintain a clean driving record & keep a valid driver’s license
- Be absent of drug use
- Customer Service/Communication Skills
- Problem-Solving Skills
- Patience
- Alignment and display of the company’s core values
- Standing, bending, climbing, sitting
- Hot temperatures (indoors and outdoors)
- Cold temperatures (indoors and outdoors)
- Small crawl spaces
- Heights
- Must be able to maneuver heavier loads
- Assist and oversee installations, from start to finish.
- Run all scheduled installs, service and maintenance calls on time.
- Attend all company meetings. Participate in daily role play scenarios.
- Be graded on a set of metrics specific to your role.
- Maintain the highest customer service standards possible.
- Know how to read and interpret blueprints and communicate details of those when necessary.
- Troubleshoot HVAC, plumbing or electrical issues to the Install manager or Sales Representative.
- Direct all technical questions to the appropriate Technical Manager.
- Work and perform in accordance with federal, state, and local codes.
- Complete all internal company forms and keep up with all necessary paperwork and pick tickets.
- Must be able to operate and utilize BAEHR Heating and Air’s Service Titan mobile system.
- Present each customer with proper product information and customer satisfaction platforms.
- Wear shoe covers to every residential service, maintenance or installation call.
- Attend on-site & external training when available.
- Maintain proper grooming and uniform standards.
- Abide by BAEHR Heating and Air, Inc handbook policies and procedures.
- Be prepared for randomized vehicle inspections to check for cleanliness and inventory.
- Meet or exceed the minimum proficiency requirements set forth by the BAEHR Heating and Air, Inc.Proficiency Program.
- This position will earn an hourly compensation with opportunities to earn commission
- Be prepared to run calls Monday-Friday 7:30am-4:00pm. When necessary to complete a job, calls may run over this allotted time on occasion.
Job Features
| Job Category | Installation, Specialist |
Job Title: Senior Installation Specialist Employment Type: Full Time Job Location: 431 Crown Point Circle Ste 130 Grass Valley, Ca 95945 Hourly Range: $40-60 Work with HVAC, plumbing or electrical com...
Job Title: Senior HVAC Manager
Employment Type: Full Time
Job Location: 431 Crown Point Circle Ste 130 Grass Valley, Ca 95945
Hourly Range: $40-60
Responsible for the productivity and actions of all BAEHR Heating and Air, Inc. HVAC technicians and HVAC techs in training, all while communicating with Dispatch, Warehouse, Sales, and customers daily. As the Senior HVAC Manager, you make sure that your team does its best to meet customer needs and gain trust, uphold BAEHR Heating and Air, Inc. standards and perform their job to the best of their ability.
Education:
- A high school diploma or equivalent.
- Active and maintained HVAC contractors license within the state of California
- Nate Certified
- Maintain a clean driving record & keep a valid driver’s license
- Be absent of drug use
- Customer Service/Communication Skills
- Problem-Solving Skills
- Patience
- Alignment and display of the company’s core values
- On-site training and continued education will be provided
- Great leadership skills
- Work in an office and field setting.
- Field setting may require bending, standing, climbing, hot and cold temperatures, heights, small spaces, and/or maneuvering heavy objects.
- Overall supervision and responsibility of the HVAC division.
- Actively monitor KPIs for your department.
- Be graded on a set of metrics to uphold pertaining to your department.
- Abide by and uphold BAEHR Heating and Air core values as well as Handbook policies and procedures.
- Ensure that all technicians within your division are increasing and retaining the number of company preventative maintenance customers on a daily basis.
- Review and help complete technician tickets daily in the Service Titan software.
- Create, approve and submit proposals to customers on a daily basis as they are required.
- Interview and hire prospective candidates based on a set of requirements alongside HR.
- Set ground rules and expectations for your divisions to follow.
- Follow all company guidelines outlined in the employee handbook to address any issues that arise with employees or request guidance from the General Manager.
- Know how to teach and utilize any current BAEHR Heating and Air, Inc. software that applies to your division.
- Follow company guidelines for dealing with customers and resolve problems between
- Daily review of each employee’s performance and participation that reports to you.
- Identify performance deficiencies and develop a plan to correct deficiencies.
- Report to the General Manager weekly with a summary of your division’s performance.
- Hold biweekly 1:1 meetings with your team. This should serve as a time to remind each
- technician of goals and of the process they should be following. Meetings are also a time to ask questions and voice suggestions.
- Help HVAC technicians meet/exceed their proficiency presentations and mature within the department.
- Work with the General Manager to create a training schedule for each of your divisions to follow throughout the year.
- Provide training to employees over various subjects that are and are not necessarily outlined in the training schedule.
- Keep track of employee absences and accurately track employee time within your
- Give direction on proper cleanliness of each employee’s vehicle.
- Give direction on proper company attire and cleanliness, as well as what is acceptable and unacceptable at the shop and out in public.
- Encourage each employee to work toward earning a higher position in the company.
- Maintain a cooperative working relationship with all company and client personnel. BAEHR Heating and Air, Inc. has made a strong commitment to creating a teamwork atmosphere; working together with proper coordination and cooperation will help you, the company, and our customers.
- Be prepared for randomized company vehicle inspections.
- Maintain proper grooming standards.
- Recruitment of qualified employees for your division, upon approval of the General Manager.
- Termination of employees in your division, upon approval of the General Manager.
- Enforce the BAEHR Heating and Air, Inc. Process, including wearing shoe covers, making the customer feel comfortable, and providing a menu of options.
- Provide technical development and training to your division.
- Attend training classes, when available.
- Keep your teams progressing internally using BAEHR Heating and Air, Inc. HVAC Proficiency Guidelines.
- Always keep your responsible division certified to the highest possible technical caliber.
- Positions will earn an annual compensation including the opportunity to receive commission bonuses and incentives.
- Working hours for this position are Monday-Friday 7:30-4:00pm with a 30-minute lunch
- This position may be subject to work after hours when deemed necessary to fulfill the duties as the Senior HVAC Manager.
Job Features
| Job Category | Senior HVAC Manager |
Job Title: Senior HVAC Manager Employment Type: Full Time Job Location: 431 Crown Point Circle Ste 130 Grass Valley, Ca 95945 Hourly Range: $40-60 Responsible for the productivity and actions of all B...
Job Title: Sales Manager
Employment Type: Full Time
Job Location: 431 Crown Point Circle Ste 130 Grass Valley, Ca 95945
Hourly Range: $30-40
Position Summary:
Oversees the HVAC sales team. HVAC Sales Directors work by training their sales team, reviewing the team’s sales performance and providing support where they are needed to increase the company’s overall profitability.
Education:
- A bachelor’s degree is preferred, however, hiring outside of this educational level may occur for an individual with a powerful resume and extensive experience within the sales industry. On-site training and continued education will be provided.
- Be graded on a set of success metrics specific to your role.
- Adhere to the company’s set of Core Values.
- Aid Dispatch in closing sales leads.
- Attend all company meetings that pertain to you.
- Create training schedules for your sales team and hold meetings.
- Maintain a minimum of 50% closing ratio on all company-supplied leads.
- Schedule installations with the Dispatch and Warehouse department.
- Complete all internal paperwork on sales.
- Be knowledgeable of all financing options and plans and share that knowledge with your team.
- Visit job sites in person and perform analysis of the customer’s situation. Present good, better, best for customers to have the power to decide on.
- Maintain and expand customer base by counseling sales representatives, building and
- Establish sales objectives by creating a sales plan and quota for your team.
- Network yourself and your company. The more community involvement you participate
- Be knowledgeable of all BAEHR HVAC equipment line offerings, including the
- Be knowledgeable of municipal, state and federal codes for all pertaining cities as well
- Coach sales team to work hand in hand with specific service divisions to maintain quality
- Attend internal and external training, when available.
- Standing, sitting, bending, climbing
- Hot temperatures (indoors and outdoors)
- Cold temperatures (indoors and outdoors)
- Small crawl spaces
- Heights
- Must be able to maneuver heavy loads (50+ pounds)
- Mid to high stress situations
- Travel to multiple locations within your territory
- This position will earn an annual compensation including the opportunity to make commissions and bonuses.
- Be ready to dominate Monday-Friday 7:30am-4:00pm.
- Be prepared to assist after hours and on weekends via phone or in-person.
- Be graded on a set of success metrics specific to your role.
- Adhere to the company’s set of Core Values.
- Run all scheduled service and maintenance calls on time.
- Attend all company meetings. Participate in daily role play.
- Maintain the highest customer service standards possible.
- Direct potential sales leads to Sales Specialists.
- Direct all technical questions to the HVAC Manager.
- Complete all internal company forms and keep up with all necessary paperwork and pick tickets.
- Must be able to operate and utilize BAEHR's P.O.S mobile system.
- Submit proposals to the HVAC Manager for approval.
- Perform ride-alongs to entry-level HVAC associates.
- Present each customer with proper product information and customer satisfaction platforms.
- Wear shoe covers to every residential service and maintenance call.
- Attend on-site & external training when available.
- Meet or exceed the company’s average sales revenue per tech.
- Meet or exceed the minimum proficiency requirements set forth by the MSC Mechanical, Inc. Proficiency Program.
- Maintain proper grooming and uniform standards.
- Abide by BAEHR, Inc. handbook policies and procedures.
- Be prepared for randomized vehicle inspections to check for cleanliness and inventory.
- EPA Certified
- Maintain a clean driving record & keep a valid driver’s license
- Be absent of drug use.
- Customer Service/Communication Skills
- Problem-Solving Skills
- Patience
- On-site training and continued education will be provided
- Plumbing, electrical, carpentry skills
- Standing, bending, climbing, sitting
- Hot temperatures (indoors and outdoors)
- Cold temperatures (indoors and outdoors)
- Small crawl spaces
- Heights
- Must be able to maneuver heavier loads
Job Features
| Job Category | Sales Manager |
Job Title: Sales Manager Employment Type: Full Time Job Location: 431 Crown Point Circle Ste 130 Grass Valley, Ca 95945 Hourly Range: $30-40 Position Summary: Oversees the HVAC sales team. HVAC Sale...
Job Title: HVAC Specialist
Employment Type: Full Time
Job Location: 431 Crown Point Circle Ste 130 Grass Valley, Ca 95945
Hourly Range: $25-40
Work with heating, ventilation and air conditioning systems to ensure proper installation,
maintenance and repair. HVAC Specialists are required to work with electrical components, motors, ductwork, indoor air quality and airflow in residential and commercial settings. As an HVAC Specialist customer service must be provided as well as guidance and support to HVAC technicians in training.
Education:
- A high school diploma or equivalent.
- Active HVAC Technician registration with the State of California
- EPA Certified
- Maintain a clean driving record & keep a valid driver’s license
- Be absent of drug use.
- Customer Service/Communication Skills
- Problem-Solving Skills
- Patience
- On-site training and continued education will be provided
- Standing, bending, climbing, sitting
- Hot temperatures (indoors and outdoors)
- Cold temperatures (indoors and outdoors)
- Small crawl spaces
- Heights
- Must be able to maneuver heavier loads
- Be graded on a set of success metrics specific to your role.
- Adhere to the company’s set of Core Values.
- Run all scheduled service and maintenance calls on time.
- Attend all company meetings. Participate in daily role play.
- Maintain the highest customer service standards possible.
- Direct potential sales leads to Sales Specialists.
- Direct all technical questions to the HVAC Manager.
- Complete all internal company forms and keep up with all necessary paperwork and pick tickets.
- Must be able to operate and utilize BAEHR Heating and Air, Inc.’s Service Titan mobile system.
- Submit proposals to the HVAC Manager for approval.
- Perform ride-alongs to entry-level HVAC associates.
- Present each customer with proper product information and customer satisfaction platforms.
- Wear shoe covers to every residential service and maintenance call.
- Attend on-site & external training when available.
- Meet or exceed the company’s average sales revenue per tech.
- Meet or exceed the minimum proficiency requirements set forth by the BAEHR Heating and AIr, Inc. Proficiency Program.
- Maintain proper grooming and uniform standards.
- Abide by BAEHR Heating and Air, Inc. handbook policies and procedures.
- Be prepared for randomized vehicle inspections to check for cleanliness and inventory.
- This Position will earn an hourly compensation including the opportunity to make commission, bonuses and incentives.
- Be prepared to run calls Monday-Friday 7:30am-4:00pm.
- One technician will be on call on a rotating basis. When on call, the technician will have the following schedule: Saturday-Sunday (24 Hours).
Job Features
| Job Category | Specialist |
Job Title: HVAC Specialist Employment Type: Full Time Job Location: 431 Crown Point Circle Ste 130 Grass Valley, Ca 95945 Hourly Range: $25-40 Work with heating, ventilation and air conditioning syste...
Job Title: HVAC Maintenance Specialist
Employment Type: Full Time
Job Location: 431 Crown Point Circle Ste 130 Grass Valley, Ca 95945
Hourly Range: $25-40
Job Summary: Work with a team of HVAC technicians to aid in ensuring proper maintenance and repair of HVAC systems. Maintenance Specialists are required to work with electrical components, motors, ductwork, indoor air quality and airflow in residential and commercial settings. As an HVAC Specialist customer service must be provided.
Education:
A high school diploma or equivalent. Vocational training is advantageous, but not required.
Job Skills and Requirements:
- Knowledge of the basic tools of the trade
- Active HVAC Technician registration with the State of California
- Maintain a clean driving record & keep a valid driver’s license
- Be absent of drug use
- Customer Service/Communication Skills
- Problem-Solving Skills
- Patience
- Alignment and display of the company’s core values
- On-site training and continued education will be provided
- Standing, bending, climbing, sitting
- Hot temperatures (indoors and outdoors)
- Cold temperatures (indoors and outdoors)
- Small crawl spaces
- Heights
- Must be able to maneuver heavier loads
- Provide maintenance services to customers efficiently, remarkably, and on time.
- Be graded on a set of metrics specific to your role.
- Attend all company meetings. Participate in daily role play scenarios.
- Maintain the highest customer service standards possible.
- Direct all technical questions to the HVAC manager.
- Maintain all necessary HVAC equipment to the highest technical standards and deliver that service in a timely manner.
- Must be able to operate and utilizeBAEHR Heating and Air, Inc’s. P.O.S mobile system.
- Work and perform in accordance with federal, state, and local HVAC codes.
- Participate in ride-alongs with the BAEHR Heating and Air, Inc. HVAC team for advancement opportunities.
- Present each customer with proper product information and customer satisfaction platforms.
- Wear shoe covers to every residential maintenance or service call.
- Attend on-site & external training when available.
- Meet or exceed the minimum proficiency requirements set forth by the BAEHR
- Maintain proper grooming and uniform standards.
- Abide by BAEHR Heating and Air, Inc. handbook policies and procedures.
- Be prepared for randomized vehicle inspections to check for cleanliness and inventory.
- This Position will earn an hourly compensation including the opportunity to make commission and bonuses.
- Be prepared to run calls Monday-Friday 7:30am-4:00pm.
- Be prepared to run after hours calls, as needed.
Job Features
| Job Category | Specialist |
Job Title: HVAC Maintenance Specialist Employment Type: Full Time Job Location: 431 Crown Point Circle Ste 130 Grass Valley, Ca 95945 Hourly Range: $25-40 Job Summary: Work with a team of HVAC technic...
