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HVAC Troubleshooting

What type of problem are you having?
What type of Air Conditioner Problem are you having?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?
Is your outdoor unit running?

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “air conditioner”
  • Try flipping that circuit to “off” and then “on”
  • Give your air conditioner a couple minutes and see if it comes on now
Did that solve your problem?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and get professional help.

Schedule your repair appointment
What type of heating problem are you having?
What type of heater do you have?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?
What best describes your heating problem?

Make sure power is getting to the furnace

Try this:

  • Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".
Did that solve your problem?
Is your outdoor unit running?
Is there ice on your outdoor unit?

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
  • Try flipping that circuit to “off” and then “on”.
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?
Is there ice on your outdoor unit?
Is the noise coming from the outside or inside unit?
What type of heater do you have?

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

Testimonials

Sora O.

Jay has helped me -and my neighbors- over the years with several old HVAC units that are outdated and hard to find parts for these ...

Rebecca S.

Jay from BARHR heating and air was absolutely amazing. He came out so fast and fixed our heating the same day. He was professional, knowledgeable, ...

Darryl M.

Had trouble making our thermostat work–it was far too complicated for an old fool like me. I contacted maybe 3, maybe 4 local heating and ...

Ray K.

Can’t say enough good things about BAEHR. They did everything well! The new mini-split AC/Heater in my art studio is working much better than I ...

Dominic A.

My HVAC heater kept shutting off, and so I called on Baehr Heating and Air. Jay, the owner of Baehr Heating and Air, was very ...

Jennifer W.

Completely recommend Baehr Heating and Air. We had Alex and Johnny come fix the condensate drain that was not originally installed properly for our gas ...

Lydia M.

So I woke up Saturday morning to my cats, yelling at me as they like to lie on the heat vents for warmth, and realized ...

Charlie Z.

It was the day after Christmas, and my furnace wasn’t working. It had failed three days earlier, but the company that usually services my system ...

Michele I.

Jay is amazing, he was prompt to call back and knew what my issue was immediately. It was fixed even faster ;)He is extremely professional ...

Carl M.

My gas fireplace malfunctioned during the recent blizzard, so after the power went out, I had no heat. Jay Baehr came by and fixed my ...

Patricia M.

Were it possible, I’d give Baehr Heating & Air 10 stars! Our combination heating/hot water system motor was burned out due to a power surge ...

Adam S.

I went through three previous companies (two through my home warranty company) before calling Jay at Baehr. Two of the previous companies told me I ...

Tom M.

I like to wait a month or so before writing a review. This gives time to be more accurate with my observations. Having said that, ...

Jennifer A.

I run a childcare and our heater quit working. We called and they were able to get us in first thing in the morning. The ...

Jessica A.

Jay is awesome! He explains things so we can understand, is helpful and doesn’t try to upsell on services you don’t need. He fixed our ...

Donna M.

I am a Property Manager in Grass Valley Baehr is our go to person for HVAC. Jay goes above & beyond to make sure our ...

Gretchen B.

Highly recommend. My ac went out when it.was crazy hot heat wave. Called Jay at 7:30 a.m.. …he fit me in to his busy schedule. ...

Karin O.

Jay was so great in servicing our air conditioning. He had the parts needed to do the work right away. Even with our unit being ...

Joseph O.

Jay and the team were great. Good communication about the shortage of AC units allowed us to plan ahead. They installed two split levels quickly ...

Jennifer W.

Completely recommend Baehr Heating and Air. We had Alex and Johnny come fix the condensate drain that was not originally installed properly for our gas ...

Garth Y.

Jay and his assistant were awesome! I’m remodeling an older home and they were Quick with a diagnosis and a fix for my HVAC situation. ...

Madison R.

Jay is great! He is very responsive and knowledgeable about HVAC issues. He fit our industrial machine (water chiller) into his schedule right away (same ...

Tom M.

I like to wait a month or so before writing a review. This gives me time to be more accurate with my observations. Having said ...

Darryl M.

Had trouble making our thermostat work–it was far too complicated for an old fool like me. I contacted maybe 3, maybe 4 local heating and ...

Jessica A.

Jay is awesome! He explains things so we can understand, is helpful, and doesn’t try to upsell on services you don’t need. He fixed our ...

Jesse G.

Very knowledgeable, exceeded and surpassed expectations. I’ve had trouble with my unit in the past and yet 5 other Heating and Air companies couldn’t fix ...

Rebecca S.

Jay from BAEHR’s heating and air was absolutely amazing. He came out so fast and fixed our heating the same day. He was professional, knowledgeable, ...

Sora O.

Jay has helped me -and my neighbors- over the years with several old HVAC units that are outdated and hard to find parts for these ...

Adam S.

I went through three previous companies (two through my home warranty company) before calling Jay at Baehr. Two of the previous companies told me I ...

Gretchen B.

Highly recommend. My ac went out when it was a crazy hot heat wave. Called Jay at 7:30 a.m he fit me into his busy ...

Linda Y.

Jay and his staff are professional, knowledgeable, and courteous. Jay delivers excellent service. He went the extra mile to get heat to my home and ...
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