Helping You Win at Home with Smarter Air & Comfort Solutions

Brown bear standing in tall grass surrounded by pine trees in a forested mountainous area.

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how BAEHR Heating & Air collects, uses, protects, and discloses information obtained through our website, communications, and services. By using our website or interacting with us, you consent to the practices described below.

Schedule My Service

(530) 575-0043

Information Collection

We may collect both personal and non-personal information.

Personal Information

Provided voluntarily by you through forms, calls, emails, or service requests:

Name
Phone number
Email address
Service address
Details related to service inquiries

Non-Personal Information

Automatically collected when browsing our website:

IP address
Browser type
Pages visited
Referring website
Device information

If you contact us directly, we will collect and store the information provided during communication.

We may also contact you via call, text, or email to share service notifications, updates, or changes to this Privacy Policy.

Information Use

We use collected information to:

Manage and deliver HVAC services
Provide estimates and answer inquiries
Improve customer experience
Process payments
Enhance website functionality
Communicate updates or promotions

We do not sell your information to third parties.

Security

We take steps to protect your information. Sensitive data transmitted online is encrypted. You can confirm secure pages by checking for “https” or a padlock icon in your browser.

Only authorized employees who require access to personal information for job-related tasks (e.g., scheduling, billing, or service coordination) may access your data.