Accessibility Statement

Accessibility Statement for BAEHR Heating & Air

This is an accessibility statement for BAEHR Heating & Air.

Measures to Support Accessibility

BAEHR Heating & Air takes the following measures to ensure the accessibility of www.baehrheatandair.com:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. BAEHR Heating & Air is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of BAEHR Heating & Air. Please let us know if you encounter accessibility barriers on BAEHR Heating & Air:

We try to respond to feedback within 2 business days.

Technical Specifications

Accessibility of BAEHR Heating & Air relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure the accessibility of BAEHR Heating & Air, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for BAEHR Heating & Air:

  1. Comments from Users: Uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please email us and let us know about the issue if you encounter an issue.
  2. Archived Documents: Might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days. Please contact us for support.

Assessment Approach

BAEHR Heating & Air assessed the accessibility of BAEHR Heating & Air by the following approaches:

  • Self-evaluation

Testimonials

Sora O.

Jay has helped me -and my neighbors- over the years with several old HVAC units that are outdated and hard to find parts for these ...

Rebecca S.

Jay from BARHR heating and air was absolutely amazing. He came out so fast and fixed our heating the same day. He was professional, knowledgeable, ...

Darryl M.

Had trouble making our thermostat work–it was far too complicated for an old fool like me. I contacted maybe 3, maybe 4 local heating and ...

Ray K.

Can’t say enough good things about BAEHR. They did everything well! The new mini-split AC/Heater in my art studio is working much better than I ...

Dominic A.

My HVAC heater kept shutting off, and so I called on Baehr Heating and Air. Jay, the owner of Baehr Heating and Air, was very ...

Jennifer W.

Completely recommend Baehr Heating and Air. We had Alex and Johnny come fix the condensate drain that was not originally installed properly for our gas ...

Lydia M.

So I woke up Saturday morning to my cats, yelling at me as they like to lie on the heat vents for warmth, and realized ...

Charlie Z.

It was the day after Christmas, and my furnace wasn’t working. It had failed three days earlier, but the company that usually services my system ...

Michele I.

Jay is amazing, he was prompt to call back and knew what my issue was immediately. It was fixed even faster ;)He is extremely professional ...

Carl M.

My gas fireplace malfunctioned during the recent blizzard, so after the power went out, I had no heat. Jay Baehr came by and fixed my ...

Patricia M.

Were it possible, I’d give Baehr Heating & Air 10 stars! Our combination heating/hot water system motor was burned out due to a power surge ...

Adam S.

I went through three previous companies (two through my home warranty company) before calling Jay at Baehr. Two of the previous companies told me I ...

Tom M.

I like to wait a month or so before writing a review. This gives time to be more accurate with my observations. Having said that, ...

Jennifer A.

I run a childcare and our heater quit working. We called and they were able to get us in first thing in the morning. The ...

Jessica A.

Jay is awesome! He explains things so we can understand, is helpful and doesn’t try to upsell on services you don’t need. He fixed our ...

Donna M.

I am a Property Manager in Grass Valley Baehr is our go to person for HVAC. Jay goes above & beyond to make sure our ...

Gretchen B.

Highly recommend. My ac went out when it.was crazy hot heat wave. Called Jay at 7:30 a.m.. …he fit me in to his busy schedule. ...

Karin O.

Jay was so great in servicing our air conditioning. He had the parts needed to do the work right away. Even with our unit being ...

Joseph O.

Jay and the team were great. Good communication about the shortage of AC units allowed us to plan ahead. They installed two split levels quickly ...

Jennifer W.

Completely recommend Baehr Heating and Air. We had Alex and Johnny come fix the condensate drain that was not originally installed properly for our gas ...

Garth Y.

Jay and his assistant were awesome! I’m remodeling an older home and they were Quick with a diagnosis and a fix for my HVAC situation. ...

Madison R.

Jay is great! He is very responsive and knowledgeable about HVAC issues. He fit our industrial machine (water chiller) into his schedule right away (same ...

Tom M.

I like to wait a month or so before writing a review. This gives me time to be more accurate with my observations. Having said ...

Darryl M.

Had trouble making our thermostat work–it was far too complicated for an old fool like me. I contacted maybe 3, maybe 4 local heating and ...

Jessica A.

Jay is awesome! He explains things so we can understand, is helpful, and doesn’t try to upsell on services you don’t need. He fixed our ...

Jesse G.

Very knowledgeable, exceeded and surpassed expectations. I’ve had trouble with my unit in the past and yet 5 other Heating and Air companies couldn’t fix ...

Rebecca S.

Jay from BAEHR’s heating and air was absolutely amazing. He came out so fast and fixed our heating the same day. He was professional, knowledgeable, ...

Sora O.

Jay has helped me -and my neighbors- over the years with several old HVAC units that are outdated and hard to find parts for these ...

Adam S.

I went through three previous companies (two through my home warranty company) before calling Jay at Baehr. Two of the previous companies told me I ...

Gretchen B.

Highly recommend. My ac went out when it was a crazy hot heat wave. Called Jay at 7:30 a.m he fit me into his busy ...

Linda Y.

Jay and his staff are professional, knowledgeable, and courteous. Jay delivers excellent service. He went the extra mile to get heat to my home and ...