Questions, answered straight

We serve Grass Valley, Nevada City, Penn Valley, Auburn, Truckee and the surrounding Nevada County foothills. Not sure if you're in range? Give us a call and we'll let you know.

Yes. We provide honest assessments and upfront, written quotes on system replacements and installations before any work begins — no hidden fees.

We believe in transparent, upfront pricing. You'll know the cost before we start, and our rates are honest and competitive. We never decide the price after the fact.

Yes — flexible financing is available on qualifying installations so you can get the comfort you need without the upfront strain. Ask us for current options.

Absolutely. Our BAEHR Maintenance Membership includes two seasonal tune-ups, a 15% discount on parts, and priority scheduling — it pays for itself in efficiency, fewer breakdowns, and longer equipment life.

We recommend two professional tune-ups a year — one in spring for cooling and one in fall for heating. Regular maintenance keeps efficiency high, protects your warranty, and prevents surprise breakdowns.

SEER (Seasonal Energy Efficiency Ratio) measures how efficiently a cooling system runs. A higher SEER rating means lower energy bills. We'll help you choose a high-SEER system sized correctly for your home.

It depends on the system's age, repair history, and efficiency. If your unit is over 10–15 years old and needs frequent repairs, a new energy-efficient system often saves money long term. We'll give you an honest recommendation either way.